2nd Annual


Back Office & Operational Excellence

in Banking Summit

14th - 16th of March 2023, Barcelona

(Time Zone: CEST)

Join us In-Person or Online

Case Studies
Panel Disc.

The Event!

We are excited to inviting you at our upcoming 2nd Annual Global Back Office and Operational Excellence Banking Summit that will take place in Barcelona this coming March. This summit will equip professionals from banking industry with the appropriate strategies to stay up to date with back office and operational strategies that some of the industry leaders are implementing and using these days. 

Participants can explore a broad range of current and future trends via the round table discussion and interactive panel discussion, case studies etc. The summit is a strategic platform which is designed for information exchange and networking with top experts from all across the globe.

We will be looking forward to meeting you at our event!

Who Should Attend

CROs, CEOs, CFOs, COOs, VPs, MDs, Global Heads, Directors, Department Heads and International Managers from Banking industry involved in:

  • Back Office
  • Operations
  • Process Management
  • Operational Excellence
  • Shared Services
  • Outsourcing
  • Information
  • Technology
  • IT Management
  • Workforce Optimization
  • Process Improvement
  • Clearing & Settlement
  • Human Resources
  • Strategic Planning
  • Business Performance 
  • Development
  • Administration
  • Payment systems
  • Organization Department
  • Derivatives Operations
  • BPM

Key Topics!

  • Shifting Back Office to a self-organized customer delivery office
  • Digital transformation – back office challenges in retail banking
  • Operational Excellence & Company Management Data in Banking
  • Back-Office Overhaul Critical to Digital Banking Transformation
  • Ways to improve service quality, efficiency and security in Operations Dpts
  • Reaching a new target offer on Client Experience that was our first objective comparing what was before the pandemic and after due to a huge change and the needs of customers Basing on three pillars

Join Us in Barcelona!

Some Of Our Keynote Speakers

“get inspired from the world’s leading experts”

Philippe De Brossard

Program Director, Global Head of Client Experience


Beate van Loo-Born

Head Global Business Management (COO)


Jakob Aarup Petersen

Group Executive Vice President


Hasintha Gunawickrema

MD - Chief Control Officer


Björn Welander

Head of Securities & Wealth Operations


Jitka (Hanzlíčková) Haubova

COO, member of the Board

Interested to see the rest of the speakers?

Companies you Will Meet

Share 3 of your Main Challenges

and Receive 20% off Discount!

Event Sponsors

GOLD Sponsors:



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Sponsors & Exhibitors are Welcome

Sponsorship opportunities

If you are looking to build awareness of your brand in the Banking industry, it doesn’t get bigger than the “2nd Annual Global Back Office and Operational Excellence in Banking Summit that will be held in Barcelona from 14th – 16th of March 2023.

Marxo Smith Events sponsorship opportunities provide your organisation with substantial international exposure, increasing visibility of your brand and your networking capacity. We have a sponsorship package suitable for you, no matter how big or small your budget..

Download the program to see how you can get involved.




Request The Event Brochure!

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Hotel NH Collection Costanza
Barcelona, Spain

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