Speaker’s Topic 5

Building Operational Excellence “A Thriving Culture for Operational Excellence – How Banks Could Practically Achieve It?”

Human-Centric Digital Transformation Bullets:

-Agile self-organized teams -Human-Centricity
-Micro innovation -Enterprise Architecture
-Digital Transformation

In the era of digital transformation, agility and self-organization are crucial for business to stay competitive. Agile self-organized teams enable quick adaptation and foster efficiency and micro innovation. Micro Innovation drives continuous, incremental improvements, ensuring that enterprise remain at the cutting edge. Digitalization requires a framework like Enterprise Architecture to ensure micro innovation and digital transformation are secured – but human-centricity is still key to succeed.